Careers

Job Description:

As our company continues to grow, we are looking for another Tour Planner to join our team to help us meet the increasing demand for exciting, well-organized trips. This role offers the flexibility to work remotely if needed, a competitive salary, and travel-related benefits.

Primary Responsibilities:

• Tour Planning & Design: Develop itineraries for multi-day bus tours, small group international
tours, and cruises.

• Tour Coordination: Manage all aspects of the tour, including routes, accommodations,
attractions, and supplier communications.

• Supplier Relations: Coordinate reservations, payments, and logistics with suppliers and destination partners.

• Detailed Scheduling: Prepare comprehensive instructions for drivers and guides, including maps, timing, addresses, and key notes.

• Creation of Client Documents: Prepare brief itineraries to share with clients including day to day schedules, packing lists, important contact information and more!

• Guide Briefings: Provide pre-departure briefings to tour guides and answer any questions.

• Promotional Support: Assist with pricing tours and provide direction to the marketing team on how to best promote your tour.

• Relationship Management: Build and maintain relationships with suppliers and destination offices to ensure smooth operations.

• Support Tasks: Assist with finalizing and distributing tour materials (name tags, luggage tags, supplemental forms etc.) if needed during the busy season.

Qualifications:

• 2+ years of experience in the travel or tourism industry (group tour planning experience is a strong asset).

• Strong organizational skills with keen attention to detail.

• Comfortable managing multiple projects and deadlines simultaneously.

• Excellent interpersonal skills and willingness to engage with suppliers directly.

• Familiar with tourism destinations in Canada, the U.S., and internationally.

• Basic accounting knowledge and proficiency with Microsoft Excel to assist with pricing.

• Competent with MS Office and online booking systems.

• Quick to learn new tools and systems.

• TICO certification (preferred or willing to obtain).

Education & Experience:

• Experience in customer service or administration with strong multi-tasking skills.

• Previous experience planning group travel or tours is an asset.

• Training will be provided.

If you’re passionate about creating unforgettable travel experiences and enjoy working in a dynamic environment, we’d love to hear from you! Send your resume to [email protected] if you believe this job is the right fit for you.

Job Description

Do you have a passion for travel, storytelling, and creating unforgettable experiences? We’re always looking for enthusiastic and knowledgeable Tour Directors to join our team at Cardinal Lakeshore. If you love meeting new people, leading groups, and sharing your expertise, we’d love to hear from you!

Send your resume to [email protected] if you believe this job is the right fit for you.